MSExchange OWA 24

  • 项目

 

上一次修改主题： 2011-03-19

本文对特定 Exchange 事件进行了说明并提供了可能的解决方案。如果您在此处未找到所需内容，请尝试在 Exchange 2010 帮助中进行搜索。

Details

Product Name

Exchange

Product Version

14.0

Event ID

24

Category

Themes

Symbolic Name

ThemeInfoMissingAttribute

Message Text

Outlook Web App couldn't initialize.%n%nIt couldn't parse file "%1" in theme folder "%2". The theme ID attribute "%3" wasn't found. Line %4, Position %5.

Explanation

This Error event indicates that Microsoft Office Outlook Web App did not initialize. This event may occur if the following conditions are true:

  • The Outlook Web App themeinfo.xml file that is stored in the theme folder referenced in the event description contains an XML attribute such as "displayname."

  • No value is specified for this attribute.

The default location of the themes folder is C:\Program Files\ Microsoft\Exchange Server\V14\ClientAccess\Owa\<version>\.

User Action

  • To resolve the error, replace the themes folder and the default subfolders with the files and folders that are located on the Exchange Server 2010 DVD. By default, those files and folders are located in the \Setup\ServerRoles\ClientAccess\owa\<version>\ folder of the Exchange 2010 DVD.

  • 与 Microsoft 支持专业人员联系，解决此问题。若要与 Microsoft 支持专业人员联系，请访问 Exchange Server 解决方案中心。在导航窗格中，单击“辅助支持选项”，并使用下列辅助支持选项之一来与 Microsoft 支持专业人员联系。由于您的组织可能已有直接与 Microsoft 产品支持服务联系的特定流程，因此，请您务必先查看您组织的准则。

For More Information

如果您尚未执行此操作，请考虑运行 Exchange 工具，已创建这些工具以帮助您分析 Exchange 环境并对其进行疑难解答。这些工具可帮助确保您的配置与 Microsoft 最佳实践保持一致。它们还可以帮助您识别和解决性能问题，并改进邮件流。若要运行这些工具，请转到 Exchange 管理控制台的“工具箱”节点。若要了解有关这些工具的详细信息，请参阅管理工具箱中的工具。