MSExchangeTransport 1039

 

上一次修改主题: 2011-03-19

本文对特定 Exchange 事件进行了说明并提供了可能的解决方案。如果您在此处未找到所需内容,请尝试在 Exchange 2010 帮助中进行搜索。

Details

Product Name

Exchange

Product Version

14.0

Event ID

1039

Event Source

MSExchangeTransport

Category

SmtpReceive

Symbolic Name

SmtpReceiveProhibitSendQuotaDeniedTempAuthFailure

Message Text

SMTP rejected a message from '%1' on '%2' connector. The user was authenticated as '%3'. The Active Directory lookup returned the following error: %4

Explanation

This Error event indicates that a problem affects the validation of the e-mail address of a sender who was submitting a message to the SMTP Receive component. The Active Directory directory service lookup to authenticate the sender returned the specified validation errors. This event indicates that a problem may exist that prevents the Microsoft Exchange Transport service (MSExchangeTranspore.exe) from enforcing SMTP message submission quotas for the particular user.

The Microsoft Exchange Transport service controls the sending and receiving of messages in Microsoft Exchange Server 2010. The Exchange 2010 transport pipeline uses the SMTP Receive component to validate the message content before the message can be submitted to the Submission queue. The SMTP Receive component applies a series of receive events and, if configured, antivirus and anti-spam events to validate the message. Additionally, the SMTP Receive component controls message sending when a user's mailbox limit has been exceeded. This includes message submissions that use SMTP.

In this scenario, the SMTP Receive component performs a protocol-level check to verify that users do not submit messages by using the SMTP protocol if they have exceeded their message limits To perform this check, the SMTP Receive component must contact Active Directory. If the SMTP Receive component is unable to contact Active Directory to enforce the submission quota for the user, the SMTP Receive component rejects the message.

For more information, see the following topics.

User Action

To troubleshoot this issue, do one or more of the following:

  • 有关相关事件,请查看 Exchange 2010 服务器上的应用程序日志和系统日志。例如,在此事件之前和之后发生的事件可能会提供有关导致出现此错误的根本原因的详细信息。

  • Review the Operations Console in Operations Manager for detailed information about the cause of this problem. For more information, see the "Introduction" section in this article.

  • You may want to increase diagnostics logging to log the components in the transport pipeline. To increase diagnostics logging for the Transport components, follow these steps:

    1. In the Exchange Server 2010 Management Console, expand Server Configuration, and then click Hub Transport.

      Note   For an Edge Transport server, click Edge Transport.

    2. In the Actions pane, click Manage Diagnostic Logging Properties for the appropriate server.

    3. Expand MSExchangeTransport.

    4. Click the following components, and then click Expert, then click Configure for each component:

    • Smtpreceive

    • Smtpsend

    • DSN

    • Components

    • Remote Delivery

    • Categorizer

  • You may have to enable tracing for ActiveManagerClientTracer. Contact Microsoft Product Support Services to help enable tracing. For more information about how to contact Microsoft Support, see https://support.microsoft.com/oas/default.aspx?gprid=13965&st=1.

  • 使用自助支持选项、协助支持选项及其他资源来解决您的问题。您可以从 Exchange Server 解决方案中心访问这些资源。在该页中,单击导航窗格中的“自助支持选项”可使用自助服务选项。自助服务选项包括搜索 Microsoft 知识库、在 Exchange Server 论坛上发布问题及其他方法。或者,您可以在导航窗格中单击“协助支持选项”来联系 Microsoft 支持专业人员。由于您的组织可能已有直接与 Microsoft 产品支持服务联系的特定流程,因此,请您务必先查看您组织的准则。

For more information about the transport pipeline in Exchange 2010, see 了解传输管道.

To obtain transport architecture diagrams, see the Exchange Server Team blog article, Exchange 2010 Transport Architecture Diagrams Available for Download.

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