MSExchangeFDS 1018

 

上一次修改主题: 2011-03-19

本文对特定 Exchange 事件进行了说明并提供了可能的解决方案。如果您在此处未找到所需内容,请尝试在 Exchange 2010 帮助中进行搜索。

Details

Product Name

Exchange

Product Version

14.0

Event ID

1018

Category

General

Symbolic Name

RemoteServerNotAvailable

Message Text

Process %1 (PID=%2). Failed to connect to remote server %3. The remote server may be down, or its Server service may not be running.

Explanation

This Warning event indicates that the Microsoft Exchange File Distribution service could not connect to the remote server that is specified in the event description. The File Distribution service synchronizes offline address book (OAB) files between Exchange servers that have the Mailbox server role and the Client Access (CAS) server role installed if the Mailbox server is using the ExchangeOAB file share. This event may occur if the ExchangeOAB file share is not available or the server that has ExchangeOAB file share is down.

User Action

To resolve this Warning event, follow these steps:

  • Make sure that the remote server that is specified in the event description is working correctly. You can also use the Ping or PathPing command-line tools to test basic connectivity. For more information, see Microsoft Knowledge Base article 325487, Advanced network adapter troubleshooting for Windows workstations.

  • Make sure that the Windows Server service on the specified remote server is running. You can use Windows Services console to verify this step.

Make sure that ExchangeOAB file share on the specified remote server can be accessed from the Exchange server that logged this event.

  • 有关相关事件,请查看 Exchange 2010 服务器上的应用程序日志和系统日志。例如,在此事件之前和之后发生的事件可能会提供有关导致出现此错误的根本原因的详细信息。

  • Review the Operations Console in Operations Manager for detailed information about the cause of this problem. For more information, see the "Introduction" section in this article.

  • 使用自助支持选项、协助支持选项及其他资源来解决您的问题。您可以从 Exchange Server 解决方案中心访问这些资源。在该页中,单击导航窗格中的“自助支持选项”可使用自助服务选项。自助服务选项包括搜索 Microsoft 知识库、在 Exchange Server 论坛上发布问题及其他方法。或者,您可以在导航窗格中单击“协助支持选项”来联系 Microsoft 支持专业人员。由于您的组织可能已有直接与 Microsoft 产品支持服务联系的特定流程,因此,请您务必先查看您组织的准则。

For More Information

如果您尚未执行此操作,请考虑运行 Exchange 工具,已创建这些工具以帮助您分析 Exchange 环境并对其进行疑难解答。这些工具可帮助确保您的配置与 Microsoft 最佳实践保持一致。它们还可以帮助您识别和解决性能问题,并改进邮件流。若要运行这些工具,请转到 Exchange 管理控制台的“工具箱”节点。若要了解有关这些工具的详细信息,请参阅管理工具箱中的工具