MSExchangeSA 9321

  • 项目

 

上一次修改主题： 2011-03-19

本文对特定 Exchange 事件进行了说明并提供了可能的解决方案。如果您在此处未找到所需内容，请尝试在 Exchange 2010 帮助中进行搜索。

Details

Product Name

Exchange

Product Version

14.0

Event ID

9321

Category

Error

Symbolic Name

evtOALDetailsTruncatedForEntry

Message Text

OABGen could not generate full details for entry '%1' in address list '%2' because the total size of the details information is greater than 64 kilobytes. %n- %3

Explanation

This Error event indicates that the full details for user %1 in offline address book (OAB) %2 will be truncated because the size of a specific attribute exceeds the default limit of 64 kilobytes per attribute. This error is typically associated with users who have an abnormally large list of e-mail proxy addresses or e-mail certificates.

User Action

To resolve this error, use the following list of attributes to examine the properties of the user specified in the error and determine which attribute is causing the error. After the attribute has been identified, perform one of the following two options to resolve the error:

  • Reduce the number of items in the attribute by removing them from the user object in Active Directory.

  • Change the maximum size limit for the specific attribute. For more information about identifying the attribute that caused the error and making a registry change to resolve the error, see MSDN blog article OAB Property filtering for Exchange 2003 Service Pack 2 OAB Version 4.

    备注

    The content of each blog and its URL are subject to change without notice.

The following list contains the attributes in a limited OAB when there has been no full download:

  • PR_EMAIL_ADDRESS_A

  • PR_DISPLAY_NAME_A

  • PR_OFFICE_LOCATION

  • PR_ACCOUNT_A

  • PR_SURNAME_A

  • PR_SMTP_ADDRESS_A

  • PR_SEND_RICH_INFO

The following list contains the attributes included in a full details OAB, in addition to the seven attributes that are included in a limited OAB. The last two properties are in addition to the Unicode OAB.

  • PR_USER_CERTIFICATE

  • PR_USER_X509_CERTIFICATE

  • PR_EMS_AB_X509_CERT

  • PR_BUSINESS_TELEPHONE_NUMBER_A

  • PR_GIVEN_NAME_A

  • PR_INITIALS_A

  • PR_STREET_ADDRESS_A

  • PR_LOCALITY_A

  • PR_STATE_OR_PROVINCE_A

  • PR_POSTAL_CODE_A

  • PR_COUNTRY_A

  • PR_TITLE_A

  • PR_COMPANY_NAME_A

  • PR_ASSISTANT_A

  • PR_DEPARTMENT_NAME_A

  • PR_BUSINESS_TELEPHONE_NUMBER_A

  • PR_HOME_TELEPHONE_NUMBER_A

  • PR_BUSINESS2_TELEPHONE_NUMBER_A

  • PR_HOME2_TELEPHONE_NUMBER_A

  • PR_PRIMARY_FAX_NUMBER_A

  • PR_MOBILE_TELEPHONE_NUMBER_A

  • PR_ASSISTANT_TELEPHONE_NUMBER_A

  • PR_PAGER_TELEPHONE_NUMBER_A

  • PR_COMMENT_A

  • PR_EMS_AB_PROXY_ADDRESSES

  • PR_EMS_AB_TARGET_ADDRESS

  • PR_EMS_AB_HOME_MDB_A

  • PR_EMS_AB_HAB_SENIORITY_INDEX

  • PR_EMS_AB_IS_ORGANIZATIONAL

  • PR_EMS_AB_OBJECT_GUID

  • PR_EMS_AB_DL_SENDER_HINT_TRANSLATIONS_W

  • PR_EMS_AB_DELIV_CONT_LENGTH

  • PR_EMS_AB_ENABLE_MODERATION

  • PR_EMS_AB_DL_TOTAL_MEMBER_COUNT

  • PR_EMS_AB_DL_EXTERNAL_MEMBER_COUNT

Be aware that the OAB does not contain custom properties in the directory that an administrator has added, such as employee ID, organizational hierarchy information, or group membership information. Outlook needs access to the server to be able to retrieve this information.

使用自助支持选项、协助支持选项及其他资源来解决您的问题。您可以从 Exchange Server 解决方案中心访问这些资源。在该页中，单击导航窗格中的“自助支持选项”可使用自助服务选项。自助服务选项包括搜索 Microsoft 知识库、在 Exchange Server 论坛上发布问题及其他方法。或者，您可以在导航窗格中单击“协助支持选项”来联系 Microsoft 支持专业人员。由于您的组织可能已有直接与 Microsoft 产品支持服务联系的特定流程，因此，请您务必先查看您组织的准则。

For More Information

如果您尚未执行此操作，请考虑运行 Exchange 工具，已创建这些工具以帮助您分析 Exchange 环境并对其进行疑难解答。这些工具可帮助确保您的配置与 Microsoft 最佳实践保持一致。它们还可以帮助您识别和解决性能问题，并改进邮件流。若要运行这些工具，请转到 Exchange 管理控制台的“工具箱”节点。若要了解有关这些工具的详细信息，请参阅管理工具箱中的工具。