MSExchangeSA 9373

 

上一次修改主题: 2011-04-28

本文对特定 Exchange 事件进行了说明并提供了可能的解决方案。如果您在此处未找到所需内容,请尝试在 Exchange 2010 帮助中进行搜索。

Details

Product Name

Exchange

Product Version

14.0

Event ID

9373

Category

Error

Symbolic Name

evtOALFileChangedOnShare

Message Text

OABGen detected that the file '%1' is corrupted or missing. This indicates data tampering or disk problems. Restore files in this folder from the recent backup or clean up folder content and force a full OAB generation. %n- %2

Explanation

This Error event indicates that one or more version 4 offline address book (OAB) files are corrupted or missing. Microsoft Outlook clients cannot download the updated files.

User Action

To resolve this Error event, do one or more of the following:

  • If daily backups are available, restore the content of the OABGen folder to the <ExchangeInstallDir>\ExchangeOAB\<OAB GUID> folder (where <ExchangeInstallDir> is the Exchange 2010 installation directory and <OAB GUID> is the name of the OABGen folder).

  • If the corrupted OAB item is enabled for public folder distribution and the data has been published to public folders before the OAB item was corrupted, you can delete the contents of the OABGen folder from the <ExchangeInstallDir>\ExchangeOAB\<OAB GUID> folder and rebuild the OAB files by updating the OAB. For more information about how to update the OAB, see 更新脱机通讯簿.

  • If neither daily backups nor public folder distribution is enabled, delete the contents of the OABGen folder from <ExchangeInstallDir>\ExchangeOAB\<OAB GUID>, and then rebuild the OAB files by running the following Exchange Management Shell command:

    Update-OfflineAddressBook <OABGuid>
    

    重要

    This command will cause a full OAB download by all clients. A full OAB download can cause considerable network traffic between Client Access servers and clients.

For More Information

如果您尚未执行此操作,请考虑运行 Exchange 工具,已创建这些工具以帮助您分析 Exchange 环境并对其进行疑难解答。这些工具可帮助确保您的配置与 Microsoft 最佳实践保持一致。它们还可以帮助您识别和解决性能问题,并改进邮件流。若要运行这些工具,请转到 Exchange 管理控制台的“工具箱”节点。若要了解有关这些工具的详细信息,请参阅管理工具箱中的工具