MSExchangeTransport 17004

 

上一次修改主题: 2011-03-19

本文对特定 Exchange 事件进行了说明并提供了可能的解决方案。如果您在此处未找到所需内容,请尝试在 Exchange 2010 帮助中进行搜索。

Details

Product Name

Exchange

Product Version

14.0

Event ID

17004

Event Source

MSExchangeTransport

Category

Storage

Symbolic Name

JetOutOfSpaceError

Message Text

%1: An operation has encountered a fatal error. There wasn't enough disk space to complete the operation. The Microsoft Exchange Transport service is shutting down. The exception is %2.

Explanation

This Error event indicates that there is insufficient free space on the hard disk drive that holds the message queue database or the Content Filtering database on a Exchange Server 2010 Hub Transport server or an Edge Transport server.

By default, the message queue database file is named Mail.que and is located at %ExchangeInstallPath%\TransportRoles\data\Queue. The location of the message queue database is controlled by the QueueDatabasePath parameter in the EdgeTransport.exe.config application configuration file that is located in %ExchangeInstallPath%\Bin.

By default, the Content Filtering database is named Ipfiltering.edb and is located at %ExchangeInstallPath%\TransportRoles\data\IPFilter. The location of the Content Filtering database is controlled by the IPFilterDatabasePath parameter in the EdgeTransport.exe.config application configuration file that is located in %ExchangeInstallPath%\Bin.

Typically, the back pressure resource monitoring feature reserves 4GB of free space on the hard disk drive that holds the message queue database. Also, two special transaction log files named Trnres00001.jrs and Trnres00002.jrs exist for each database. These special transaction log files are only used when the hard disk drive that contains the transaction log lacks sufficient space to stop the message queue database cleanly.

User Action

To resolve this error, follow these steps:

  1. Verify that the Microsoft Exchange Transport service is stopped.

  2. Free hard disk drive space. Uninstall nonessential programs and remove temporary files. If the computer on which the Hub Transport server is installed also has the Mailbox server role installed, information store transaction logs can quickly grow if the information stores are not backed up. Only a full backup or an incremental backup of an information store removes committed transaction logs from the hard disk drive. For more information, see 了解备份、还原和灾难恢复. If you determine the message queue database itself is the cause of the low disk space, you can move the message queue database to another location, and use a different Exchange 2010 Hub Transport server or Edge Transport server to deliver the messages that are contained within the database. For more information, see 了解传输队列

  3. Start the Microsoft Exchange Transport service. If the message queue database or the Content Filtering database does not exist, a new, empty database will be created.

For More Information

如果您尚未执行此操作,请考虑运行 Exchange 工具,已创建这些工具以帮助您分析 Exchange 环境并对其进行疑难解答。这些工具可帮助确保您的配置与 Microsoft 最佳实践保持一致。它们还可以帮助您识别和解决性能问题,并改进邮件流。若要运行这些工具,请转到 Exchange 管理控制台的“工具箱”节点。若要了解有关这些工具的详细信息,请参阅管理工具箱中的工具