MSExchangeSA 9300

 

上一次修改主题: 2011-03-19

本文对特定 Exchange 事件进行了说明并提供了可能的解决方案。如果您在此处未找到所需内容,请尝试在 Exchange 2010 帮助中进行搜索。

Details

Product Name

Exchange

Product Version

14.0

Event ID

9300

Category

Error

Symbolic Name

evtFailOABGenTask

Message Text

Failed to generate offline address book, error '%1'

Explanation

This Error event may be triggered by multiple causes. Similarly, the method by which you resolve this error varies greatly depending on what triggered this event in your particular Exchange organization.

This error is generated while the System Attendant is in the data-gathering phase. The data-gathering phase consists of reading Active Directory for the distinguished name of the offline address book (OAB), determining the version number, and determining whether to write to disk or to a public folder. This failure occurs before any attempt to generate the OAB.

User Action

To resolve this error, do one of more of the following:

  • Review the System and Application event logs for related events. For example, events that occur immediately before and after this event may provide more information about the root cause of this error.

  • 使用自助支持选项、协助支持选项及其他资源来解决您的问题。您可以从 Exchange Server 解决方案中心访问这些资源。在该页中,单击导航窗格中的“自助支持选项”可使用自助服务选项。自助服务选项包括搜索 Microsoft 知识库、在 Exchange Server 论坛上发布问题及其他方法。或者,您可以在导航窗格中单击“协助支持选项”来联系 Microsoft 支持专业人员。由于您的组织可能已有直接与 Microsoft 产品支持服务联系的特定流程,因此,请您务必先查看您组织的准则。

  • Contact Microsoft Product Support. At this point, an error will most likely require debugging the Microsoft Exchange System Attendant process. For more information about how to contact support, visit the Contact Us page of the Microsoft Help and Support Web site.

For More Information

如果您尚未执行此操作,请考虑运行 Exchange 工具,已创建这些工具以帮助您分析 Exchange 环境并对其进行疑难解答。这些工具可帮助确保您的配置与 Microsoft 最佳实践保持一致。它们还可以帮助您识别和解决性能问题,并改进邮件流。若要运行这些工具,请转到 Exchange 管理控制台的“工具箱”节点。若要了解有关这些工具的详细信息,请参阅管理工具箱中的工具