MSExchangeIS 9643

  • 项目

 

上一次修改主题： 2011-03-19

本文对特定 Exchange 事件进行了说明并提供了可能的解决方案。如果您在此处未找到所需内容，请尝试在 Exchange 2010 帮助中进行搜索。

Details

Product Name

Exchange

Product Version

14.0

Event ID

9643

Category

Informational

Symbolic Name

msgidShowCallInfo

Message Text

Process termination function %1 was called by a function in module %2; some parameters and their values were %3. A significant section of the call stack is in the data section.

Explanation

This Error event indicates that the Exchange Information store has stopped responding. This problem typically occurs when third-party antivirus or monitoring software is installed on the computer that is running Microsoft Exchange Server 2010.

User Action

To resolve the issue, do one or more of the following:

  • Stop and restart the Exchange Information Store service from the Windows Services snap-in.

  • Remove or disable any third-party antivirus or monitoring software on the computer that is running Microsoft Exchange 2010.

  • Look for related ESE events in the Application log. The related ESE events provide detailed error information to help you resolve this problem.

  • If the issue persists, contact Microsoft Customer Support Services. For information about how to contact support, visit Microsoft Help and Support.

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