MSExchange Anti-spam Update 1009

上一次修改主题： 2011-03-19

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Although there is as yet no supplementary content specifically written to help resolve this Exchange 2010 event, here are some recommended next steps to learn more about this alert:

• Review the Application log and System log on your Exchange 2010 servers for related events. For example, events that occur immediately before and after this event may provide more information about the root cause of this error.

• Research your issue by using self-support options. From the navigation pane of the Exchange Server Solutions Center page, click Self Support Options to use the following and other self-help options:

  • Search the Microsoft Knowledge Base. For example, search the Knowledge Base for the Event Source and event ID you are getting, as well as any other key words in the text of the event message.

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  • Search the Exchange Server Community Web site.

• Research your issue by using other resources. From the navigation pane at the Exchange Server Solutions Center page, click Key Resources to learn about other resources.

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Details

Explanation

This Error event indicates that an anti-spam update could not be downloaded because of the error specified in the event description. This event occurs when anti-spam updates are not loaded.

This may be caused if either of the following conditions is true:

• There are Internet connectivity failures. Misconfigured domain name service (DNS) settings or firewall settings may prevent the downloading of anti-spam updates.

• There is an HTTP proxy failure or misconfiguration. An incorrect proxy server address or a proxy server rule may prevent the downloading of anti-spam updates.

User Action

To resolve this error, follow these steps:

• Verify Internet connectivity. Check to see if you can successfully access the Internet from the Windows server.

• Verify the correct HTTP proxy settings. Verify that your proxy server is not blocking access to the Windows Update site.

• Review the WindowsUpdate.log file for information that could indicate the cause of the problem. By default, WindowsUpdate.log is located in the C:\Windows directory on the Windows Server. If needed, you can configure the WindowsUpdate.log for extended logging by enabling verbose logging. To turn on verbose logging, add the following registry key with two values:

  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Trace
  Value name: Flags
  Value type: REG_DWORD
  Value data: 00000007
  
  Value name: Level
  Value type: REG_DWORD
  Value data: 00000004
  

  Note   This registry key turns on an extended tracing to any attached debuggers.

  Caution   不正确地编辑注册表时，可能导致出现严重问题，从而需要重新安装操作系统。因不正确地编辑注册表而导致出现的问题是能够解决的问题。编辑注册表之前，请备份所有重要数据。

For more information about anti-spam updates, see the following topics:

• 了解反垃圾邮件更新

• 配置反垃圾邮件自动更新

For More Information

如果您尚未执行此操作，请考虑运行 Exchange 工具，已创建这些工具以帮助您分析 Exchange 环境并对其进行疑难解答。这些工具可帮助确保您的配置与 Microsoft 最佳实践保持一致。它们还可以帮助您识别和解决性能问题，并改进邮件流。若要运行这些工具，请转到 Exchange 管理控制台的“工具箱”节点。若要了解有关这些工具的详细信息，请参阅管理工具箱中的工具。