MSExchange OWA 71

 

上一次修改主题: 2011-03-19

本文对特定 Exchange 事件进行了说明并提供了可能的解决方案。如果您在此处未找到所需内容,请尝试在 Exchange 2010 帮助中进行搜索。

Details

Product Name

Exchange

Product Version

14.0

Event ID

71

Category

Proxy

Symbolic Name

ProxyErrorAuthenticationToCas2Failure

Message Text

Microsoft Exchange Client Access server %1 tried to proxy Outlook traffic to Client Access server %2. This failed because the authentication for the connection between the two Client Access servers failed. This may be due to one of these configuration problems: %n1. The host name in %2 may not be registered as a Service Principal Name (SPN) with Kerberos on the target Client Access server. This usually happens because you used the IP address, instead of the host name, of the target Client Access server in the "internalURL" configuration for the Outlook Web App virtual directory on the target Client Access server. You can change the "internalURL" configuration for the target Client Access server using the Set-OwaVirtualDirectory" task. If you don't want to change the "internalURL" configuration for the Outlook Web App virtual directory on the target Client Access server, you can also use the tool "setspn.exe" on the target Client Access server to register additional SPNs for which that Client Access server will accept Kerberos authentication. %n2.The server hosting %2 may be configured not to allow Kerberos authentication. It might be set to use Integrated Windows authentication for the Outlook Web App virtual directory, but be configured to only use NTLM (not Kerberos) authentication for Integrated Windows authentication. If you suspect this may be the cause of the failure, see the IIS documentation for additional troubleshooting steps.

Explanation

This error indicates that either Kerberos authentication has been misconfigured on the target Client Access Server or that the target Client Access server has not been configured to allow Kerberos authentication.

User Action

To resolve this error, do one or more of the following:

  • See the error text for possible causes and resolutions.

  • 与 Microsoft 支持专业人员联系,解决此问题。若要与 Microsoft 支持专业人员联系,请访问 Exchange Server 解决方案中心。在导航窗格中,单击“辅助支持选项”,并使用下列辅助支持选项之一来与 Microsoft 支持专业人员联系。由于您的组织可能已有直接与 Microsoft 产品支持服务联系的特定流程,因此,请您务必先查看您组织的准则。

For More Information

如果您尚未执行此操作,请考虑运行 Exchange 工具,已创建这些工具以帮助您分析 Exchange 环境并对其进行疑难解答。这些工具可帮助确保您的配置与 Microsoft 最佳实践保持一致。它们还可以帮助您识别和解决性能问题,并改进邮件流。若要运行这些工具,请转到 Exchange 管理控制台的“工具箱”节点。若要了解有关这些工具的详细信息,请参阅管理工具箱中的工具