(USA) Activate Commerce Services [AX 2012]

Updated: March 11, 2014

Applies To: Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

After you upgrade to Microsoft Dynamics AX 2012 Feature Pack, activate your account for Commerce Services for Microsoft Dynamics ERP. This step is the first of three steps that are required to upgrade your Commerce Services account and its data.

  • To enable Microsoft Dynamics AX and Commerce Services to synchronize data, you must turn on change tracking for your database. For more information, see Configuring and Managing Change Tracking.

  • The instance of Application Object Server (AOS) for Microsoft Dynamics AX must use credentials that have access to the Internet.

For information about the other steps, see “Related topics” at the end of this topic.

  1. Click Organization administration > Setup > Commerce Services > Upgrade checklist.

  2. In the Upgrade checklist – Commerce Services form, expand the Upgrade Commerce Services group.

  3. Click Activate Commerce Services.

    Microsoft Dynamics AX displays a progress indicator for activation of your Commerce Services account.

    When your account has been activated, you can migrate the account.


This feature is not available if Microsoft Dynamics AX 2012 R3 is installed.

Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).