(IND) Create credit notes in sales orders for service tax transactions [AX 2012]

Updated: November 9, 2012

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2


This topic has not been fully updated for Microsoft Dynamics AX 2012 R2.

When a customer returns sold goods using a credit note, the service tax amount that is calculated is reversed. When you post the sales credit note, the service tax amounts are debited to the interim service tax payable accounts.


The procedure for invoicing a returned item for a service tax transaction is same as that of invoicing the credit note, except that you would select a returned item for the order type.

  1. Click Accounts receivable > Common > Sales orders > All sales orders.

  2. Select a sales order and then on the Action Pane, on the Sell tab, in the Create group, click Credit note to create a credit note.

  3. Iin the Create credit note form, select the Select all check box to select all transactions for credit note creation.

  4. Select the Tax as per original invoice check box to apply the tax rate for service tax on the date when the original order was invoiced.

  5. Select the Mark check box to select individual transactions to include in the credit note.

  6. Post the credit note.

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