(BRA) Cancel a customer NF-e [AX 2012]

Updated: January 25, 2013

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2

You can cancel a customer nota fiscal eletrônica (NF-e) that is incorrect. You can cancel a customer NF-e before you submit it to the Secretaria da Fazenda (SEFAZ) or after it is processed or approved by SEFAZ.

NoteNote

You can cancel a processed or approved customer NF-e. You can cancel an approved NF-e only if SEFAZ approves the cancellation.

When you cancel a customer NF-e, the original NF-e is marked as canceled, and all of the ledger and financial transactions are reversed.

  1. Click Accounts receivable > Common > Sales orders > All sales orders.

    –or–

    Click Sales and marketing > Common > Sales orders > All sales orders.

  2. Select the sales order that is associated with the original NF-e.

  3. On the Action Pane, on the Sell tab, click Cancel fiscal document to cancel the sales order. For more information, see (BRA) Cancel a customer fiscal document.

  1. Click Accounts receivable > Common > Free text invoices > All free text invoices.

  2. Select the free text invoice that is associated with the original NF-e.

  3. On the Action Pane, click Cancel fiscal document to cancel the free text invoice. For more information, see (BRA) Cancel a free text invoice.

  1. Click Accounts receivable > Common > Fiscal documents > All sales complementary fiscal documents.

  2. Select the sales complementary fiscal document that is associated with the original NF-e.

  3. On the Action Pane, click Cancel fiscal document to cancel the sales complementary fiscal document. For more information, see (BRA) Cancel a sales complementary fiscal document.


Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).

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