Customer service for people who are deaf or hard-of-hearing

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Published : April 8, 2005 | Updated : August 17, 2005

If you are deaf or hard-of-hearing, you can find complete access to Microsoft product and customer services through a text telephone (TTY/TDD) service.

Customer Service

You can contact the Microsoft Sales Information Center on a text telephone by dialing (800) 892-5234 between 6:30 A.M. and 5:30 P.M. Pacific Time, Monday through Friday, excluding holidays.

Technical Assistance

For technical assistance in the United States, you can contact Microsoft Product Support Services on a text telephone at (800) 892-5234 between 6:00 A.M. and 6:00 P.M. Pacific Time, Monday through Friday, excluding holidays. In Canada, dial (905) 568-9641 between 8:00 A.M. and 8:00 P.M. Eastern Standard Time, Monday through Friday, excluding holidays. Microsoft support services are subject to the prices, terms, and conditions in place at the time the service is used.