Getting Started

適用於: Microsoft Office, Operations Manager 2007, Operations Manager 2007 R2

Use the Information Worker Management Pack with the Client Operating System Management Pack to monitor the health of the Microsoft Office and Microsoft Windows client applications that information workers use. You can use the Operations Manager 2007 agent to monitor the client computers that host these applications.

Before You Import the Information Worker Management Pack

The Windows Client Base Operating System Management Pack, which is required for the Information Worker Management Pack, contains the following Management Packs:

  • Windows Client Library

  • Windows Client Business Critical

  • Windows Client 2000

  • Windows Client XP

Support for Agentless Monitoring

Agentless monitoring is not supported by the Information Worker Management Pack.

Other Requirements

The Windows Client Base Operation System Management Pack is required for the Information Management Pack.

Files to Download

To monitor Office and Windows related Information Worker applications with Operations Manager 2007, you must download both the Information Worker and the Windows Client Operation Systems Management Pack packages. These packages contain the following management pack files:

Information Worker Management Pack









Windows Client Operating Systems Management Pack


  • Microsoft.Windows.Client.BusinessCritical.xml


  • Microsoft.Windows.Client.XP.xml

The Information Worker Management Pack package is listed as "Information Worker" in the Management Pack Catalog while the Windows Client Operations Systems Management Pack is listed as "Windows Client Operation Systems 2000, XP." These packages can be downloaded from the Management Pack Catalog at

Create a New Management Pack for Customizations

Most vendor Management Packs are sealed so that you cannot change any of the original settings in the Management Pack file. However, you can create customizations, such as overrides or new monitoring objects, and save them to a different Management Pack. By default, Operations Manager saves all customizations to the Default Management Pack. As a best practice, you should instead create a separate Management Pack for each sealed Management Pack you want to customize.

Creating a new Management Pack for storing overrides has the following advantages:

  • It simplifies the process of exporting customizations that were created in your test and pre-production environments to your production environment. For example, instead of exporting a Default Management Pack that contains customizations from multiple Management Packs, you can export just the Management Pack that contains customizations of a single Management Pack.

  • It allows you to delete the original Management Pack without first needing to delete the Default Management Pack. A Management Pack that contains customizations is dependent on the original Management Pack. This dependency requires you to delete the Management Pack with customizations before you can delete the original Management Pack. If all of your customizations are saved to the Default Management Pack, you must delete the Default Management Pack before you can delete an original Management Pack.

  • It is easier to track and update customizations to individual Management Packs.

For more information about sealed and unsealed Management Packs, see Management Pack Formats. For more information about Management Pack customizations and the Default Management Pack, see About Management Packs.

To Create a New Management Pack for Customizations

  1. Open the Operations Console, and then click the Administration button.

  2. Right-click Management Packs, and then click Create New Management Pack.

  3. Enter a name (for example, ADMP Customizations), and then click Next.

  4. Click Create.