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General Data Recovery Issues

更新日期: 2010年4月

適用於: System Center Data Protection Manager 2010

The following table provides troubleshooting guidance for general data recovery issues.

General Data Recovery Issues

 

Issue Possible Cause Details

The Recovery Wizard Summary page does not display the details of the recoverable items.

If you selected data to restore at the item level, the Recovery Wizard Summary page will not display the details of the recoverable items.

Item details will not appear on the Recovery Wizard Summary page for the following:

  • Windows SharePoint Services sites and items

  • Exchange Server mailboxes

The Summary page will display recovery details such as recovery points, media, and notifications.

The recovery job fails.

If you perform a recovery at the same time a disk-to-tape (D2T) short-term protection job is scheduled to run, the recovery will fail.

DPM will cancel a D2T short-term protection job if it is running at the same time you are performing a recovery.

You can complete the steps in the Recovery Wizard; however, the recovery job will fail. You must either cancel the D2T short-term protection job or wait for it to complete before performing the recovery.

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