Implementing and Closing a Change Request

  • Article

Applies To: System Center Service Manager 2010 SP1

The procedures in this section describe how to implement and close a change request in System Center Service Manager 2010.

For a detailed description of the complete scenario for implementing and closing a change request, see Sample Scenario: Managing Changes and Activities.

Follow these steps to implement and close a change request.

Task Description

Step 1: How to Complete or Fail a Manual Activity

Describes how to complete or fail a manual activity to track tasks.

Step 2: How to Close a Change Request

Describes how to close a change request after changes are finalized or after the change request fails.

Optional Step: How to Send Automated Activity and Change Request Notifications

Describes how to send automatic notifications for activities and change requests.

Did you find this information helpful? Please send your suggestions and comments about System Center Service Manager documentation to scsmdocs@microsoft.com.