How to Change the Workflow Run As Account Credentials

  • Article

Applies To: System Center Service Manager 2010 SP1

During setup, you defined the account to be assigned to the Service Manager Workflow Run As account. If the password for that account changes, you must update the Workflow Run As account with the new password. If you want to change the account for Service Manager Workflow Run As account, you must change both the Workflow Run As account and the Workflow User Role. Use the following procedures to define a new user account for the Workflow Run As account and to update a new password for the existing account.

To change the Workflow Run As account using new credentials

  1. In the Service Manager console, click Administration.

  2. In the Administration pane, expand Administration, expand Security, and then click Run As Accounts.

  3. In the Run As Accounts pane, click Workflow Account.

  4. In the Tasks pane, click Properties.

  5. In the Workflow Account page, in the User name, Password, and Domain boxes, type the new credentials for the Workflow Run As account, and then click OK.

  6. In the Administration pane, click User Roles.

  7. In the User Roles pane, click Workflows.

  8. In the Tasks pane, click Properties.

  9. In the Edit User Role wizard, click Users.

  10. Click Remove to remove the existing credentials, click Add to add the credentials you specified in step 5, and then click OK.

    Note

    Failure to configure the new account for the Workflow Run As account and User Role causes Service Manager to stop functioning.

To change the password for the Workflow Run As account credentials

  1. In the Service Manager console, click Administration.

  2. In the Administration pane, expand Administration, expand Security, and then click Run As Accounts.

  3. In the Run As Accounts pane, click Workflow Account.

  4. In the Tasks pane, click Properties.

  5. In the Workflow Account page, in the Password box, type the new password for the Workflow Run As account, and then click OK.

Did you find this information helpful? Please send your suggestions and comments about System Center Service Manager documentation to scsmdocs@microsoft.com.