Troubleshooting

更新日期: 2011年1月

適用於: Operations Manager 2007

You can use the following tips for troubleshooting issues with SQL Server Appliance Base Management Pack.

Discovery Fails to Run

If the Management Pack views are not displaying any discovered objects, but the Windows Computers view displays a SQL Server Appliance Server instance, then it is probably because the Agent proxy is not enabled. In addition, there is an alert indicating that the Agent proxy is not enabled. In this case, enable the Agent proxy.

If the Agent proxy is enabled, ensure there are no Alerts in the SQL Server Appliance / Alerts alert view. An alert about one of the following problems might appear:

  1. SQL Server Appliance script problem: general script error. Might be caused of incorrect configuration of SQL Server Appliance local security. To address this problem, review the alert details and the related knowledgebase article.

  2. SQL Server Appliance base discovery problem: usually means that SQL Appliance configuration is corrupted. To address this problem, review the alert details and the related knowledgebase article.

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