Availability Report Knowledge

The Availability report shows for selected objects the time in state during the selected report duration. Time in state is summarized by default as per the objects availability Monitors

Description

For every managed object within System Center Operations Manager, monitors configured in each of the disciplines below determine an object’s time in state and then roll-up to an object’s overall health. The availability report by default shows an object’s time in state as per the monitors that roll-up within the availability discipline.

  • Entity Health

    • Availability

    • Configuration

    • Performance

    • Security

The report shows a bar for each object defining the time that it is in the following states. Whether each of these states is considered uptime or downtime depends on your selections in the Downtime parameter.

Color Name Description

Green

Uptime

Availability for the object is in a healthy state.

Yellow

Warning

Availability for the object is in a warning state.

Red

Downtime

Availability for the object is in a critical state.

Light gray

Monitor disabled

Availability for the object is disabled.

Dark gray

Monitoring unavailable

Availability for the object is not available.

Blue

Planned Maintenance

Object is in maintenance mode specified as Planned.

Black

Unplanned Maintenance

Object is in maintenance mode specified as Unplanned.

White

Unmonitored

No working availability monitors applied to the object.

Parameters

Parameter Description

Data Aggregation

Report can be run using the hourly or daily aggregations of data.

Date/Time Selection

Allows defining a time period for the report with relative or fixed dates.

Business hours

Allows defining one business hours time range and the weekdays it applies to. If business hours are defined this report only reports within this range. Business hours only works if hourly aggregation is selected.

Object Picker

Allows selection of Groups or Objects to show Alerts for.

When using the object picker selecting Add Group will return the Group and all objects it contains. Add Object returns only the selected object.

Downtime

When calculating downtime for an object in the report a user can specify whether certain states count as up or downtime. By checking the box next to the state this determines that state to be downtime.

Sample Usage

Use the Availability report to create a report that shows the availability of all computers in group All Windows Computers for Monday to Friday last week and select warning as a downtime state.

  1. Open the Availability Report.

  2. Select From drop down and choose Previous Week > Monday.

  3. Select To drop down choose Previous Week > Friday.

  4. Click Add Group.

  5. In search box type All Windows Computers then click Search.

  6. Highlight group All Computers then click Add.

  7. Click OK once complete.

  8. In Downtime parameter check Warning.

  9. Click Run to view report.

Report Output

The report offers three areas of interaction:

Drilling-down the state rollup logic defined for the selected object

A click on the Object name launches the Monitor Availability sub-report that details which monitor(s) have been reporting which states.

Click on the Availability Tracker chart

This links to an Availability time report that shows in detail what times the object has been in what state and allows drill-downs in time to detail on a monthly, daily and hourly base a time in state.

Interaction on each row

Availability time

The same links as clicking on the Object name

Monitor availability

The same links as clicking on the Availability Tracker chart

Configuration changes

This links to the configuration changes and runs for the same time range an object that details every configuration change detected.