Error ID: 308

更新日期: 2013年1月

適用於: System Center 2012 - Data Protection Manager, System Center 2012 SP1 - Data Protection Manager

Error ID 308 — Data Protection Manager

At this time, no additional information is available for this error. The information provided below is identical to the error message content. However, your request for more information has been recorded, and additional information might be added to this topic at a future date.

To provide feedback about the types of information that would help you resolve this error, please contact the DPM Support Team.



System Center 2012 – Data Protection Manager (DPM)






Symbolic Name


The protection agent operation failed because DPM could not communicate with the Protection Agent service on <ServerName>.

User Action

If you recently installed a protection agent on <ServerName>, the computer may be restarting. Wait a few minutes after restarting the computer for the protection agent to become available.

If the problem persists, do the following:

  1. Verify that <ServerName> is remotely accessible from the DPM server.

  2. If a firewall is enabled on <ServerName>, verify that it is not blocking requests from the DPM server.

  3. If <ServerName> is a workgroup server the password for the DPM user accounts may have changed or expired. To resolve this error, run SetDpmServer with the -UpdatePassword flag on the protected computer and Update-NonDomainServerInfo.ps1 on the DPM server.

  4. Restart the DPM Protection Agent service on <ServerName>. If the service fails to start, uninstall the protection agent by using Add or Remove Programs in Control Panel on <ServerName>. Then in the Management task area, on the Agents tab, in the Actions pane, click Install to reinstall the protection agent on <ServerName>.

如需其他資源,請參閱 Information and Support for System Center 2012 (System Center 2012 的資訊和支援)

秘訣: 使用這項查詢可在 System Center 2012 的 TechNet 文件庫中尋找線上文件。如需指示和範例,請參閱 Search the System Center 2012 Documentation Library (搜尋 System Center 2012 文件庫)