Error ID: 13

更新日期: 2013年1月

適用於: System Center 2012 - Data Protection Manager, System Center 2012 SP1 - Data Protection Manager

Error ID 13 — Data Protection Manager

To provide feedback about the types of information that would help you resolve this error, please contact the DPM Support Team.

Details

Product

System Center 2012 – Data Protection Manager (DPM)

ID

13

Source

Version

4.0

Symbolic Name

Message

DPM cannot browse <ServerName> because the protection agent is not responding.

User Action

To troubleshoot this error, do the following:

  1. Check the recent records from the DPMRA source in the Application Event Log on <ServerName> to find out why the agent failed to respond.

  2. Verify that the DPM server is remotely accessible from <ServerName>.

  3. If a firewall is enabled on the DPM server, verify that it is not blocking requests from <ServerName>.

  4. Restart the DPM Protection Agent (DPMRA) service on <ServerName>. If the service fails to start, re-install the protection agent.

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如需其他資源,請參閱 Information and Support for System Center 2012 (System Center 2012 的資訊和支援)

秘訣: 使用這項查詢可在 System Center 2012 的 TechNet 文件庫中尋找線上文件。如需指示和範例,請參閱 Search the System Center 2012 Documentation Library (搜尋 System Center 2012 文件庫)
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