Error ID: 402

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適用於: System Center 2012 - Data Protection Manager, System Center 2012 SP1 - Data Protection Manager

Error ID 402 — Data Protection Manager

Details

Product

System Center 2012 – Data Protection Manager (DPM)

ID

402

Source

Version

4.0

Symbolic Name

Message

When trying to retrieve information from the Windows Management Instrumentation (WMI) service on <ServerName>, access was denied.

Explanation

This error can occur when you attempt to add a computer that is running Windows XP SP3 to the DPM server and a Group Policy policy setting is blocking the WMI service on the targeted computer.

User Action

To resolve this error, do the following:

  1. On the targeted computer, click Start, click Run, type regedit, and then click OK.

    注意

    Serious problems can occur if you modify the registry incorrectly. These problems could require you to reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk. Always make sure that you back up the registry before you modify it, and that you know how to restore the registry if a problem occurs.

  2. Navigate to the following registry key, and then delete it:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MicrosoftFirewall\DomainProfile\RemoteAdminSettings

  3. Restart the targeted computer, and then try to add the targeted computer to the DPM server again.

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如需其他資源，請參閱 Information and Support for System Center 2012 (System Center 2012 的資訊和支援)。

秘訣： 使用這項查詢可在 System Center 2012 的 TechNet 文件庫中尋找線上文件。如需指示和範例，請參閱 Search the System Center 2012 Documentation Library (搜尋 System Center 2012 文件庫)。
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