Office 365 Platform Service Description (Business)

發行項
03/14/2018

**上次修改主題的時間：**2017-01-30

Microsoft Office 365 is available in a variety of plans to best meet the needs of your organization. If you’re looking for the differences between the Office 365 plans, including Exchange Online plans, this article will show you which features are included in each of them.

Microsoft Office 365 delivers the power of cloud productivity to businesses of all sizes, helping save time, money, and free up valued resources. Office 365 combines the familiar Microsoft Office desktop suite with cloud-based versions of Microsoft’s next-generation communications and collaboration services—including Microsoft Exchange Online, Microsoft SharePoint Online, Office Online, and Microsoft 商務用 Skype Online—to help users be productive from virtually anywhere through the Internet.

To compare features across plans, see Compare Office 365 for Business plans or, for a more detailed list of features, see the relevant service description at Office 365 Service Descriptions.

提示

您可以在「Office 365 服務說明」中匯出、儲存和列印頁面。了解如何匯出多個頁面。

Office 365 plans

我們在多種計劃中提供 Office 365 以盡可能滿足組織的需求。如需各種計劃的相關資訊 (包括獨立計劃選項和從某個計劃移動到其他計劃的資訊)，請參閱 Office 365 計劃選項Office 365 Plan Options。

Office 365 Nonprofit plans and pricing

For organizations that qualify for Office 365 Nonprofit plans, these plans include exactly the same features as the corresponding business plans (for example, Office 365 Nonprofit Enterprise E5 includes the same features as Office 365 Enterprise E5). The only difference between the equivalent plans is the price you pay. For more information about Office 365 Nonprofit plans, see Office 365 Nonprofit plans and pricing, and this FAQ.

System requirements

如需適用於企業、教育和政府組織的 Office 365 每月訂閱型服務的系統需求，請參閱 Office 365 系統需求。

Feature availability across Office 365 plans

The following table lists all Office 365 platform features.

For specific information about pricing and features in the plans for various business types, see the following pages:

Business: Office 365 Business plans and pricing
Education: Office 365 Education plans and pricing
U.S. Government: Office 365 U.S. Government plans
Nonprofit: Office 365 Nonprofit plans and pricing.

注意事項：
Office 365 Enterprise E4 will be unavailable for purchase starting July 1, 2016. The information about Office 365 Enterprise E4 in the following table is being retained for current E4 customers.

Feature	Office 365 Business Essentials Office 365 Business Essentials operated by 21Vianet30	Office 365 Business Office 365 Business operated by 21Vianet30	Office 365 Business Premium Office 365 Business Premium operated by 21Vianet30	Office 365 教育版 Office 365 教育版 operated by 21Vianet30
Office 365 系統需求
Designed to work with Internet Explorer 11	Yes	Yes	Yes	Yes
Designed to work with Internet Explorer 10	Yes	Yes	Yes	Yes
Designed to work with Internet Explorer 9	No28	No28	No28	No28
Designed to work with Internet Explorer 8	No	No	No	No
Designed to work with current or immediately previous version of Firefox	Yes	Yes	Yes	Yes
Designed to work with the latest version of Google Chrome	Yes	Yes	Yes	Yes
Designed to work with the latest version of Safari	Yes	Yes	Yes	Yes
Designed to work with Office 365 專業增強版 35	Yes	Yes	Yes	Yes
Designed to work with Office Professional Plus 2013 37	Yes	Yes	Yes	Yes
Designed to work with Office Professional Plus 201037	Yes	Yes	Yes	Yes
Designed to work with Office clients in extended support37	No	No	No	No
Requires a specific operating system	No1	No1	No1	No1
Requires installation of Office Service Packs within 12 months of release	Yes	Yes	Yes	Yes
Office 365 系統管理功能
Administer Office 365 by using the Office 365 admin center	Yes	Yes	Yes	Yes
Administer Office 365 by using the Office 365 portal	No	No	No	No
Manage core service settings from Office 365	Yes	Yes	Yes	Yes
Use Windows PowerShell to manage Office 365	Yes	Yes	Yes	Yes
Protect content by using Azure RMS 38	No2	No2	No2	No2
Office 365 套件功能	Office 365 Business Essentials Office 365 Business Essentials operated by 21Vianet30	Office 365 Business Office 365 Business operated by 21Vianet30	Office 365 Business Premium Office 365 Business Premium operated by 21Vianet30	Office 365 教育版 Office 365 教育版 operated by 21Vianet30
Office Delve	Yes9	Yes9	Yes9	Yes29
Microsoft MyAnalytics38	No	--	No	No
Office 365 Groups	Yes	No	Yes	Yes
Office 365 Video	No	No	No	Yes
Sway38	Yes9	Yes9	Yes9	Yes
Microsoft Planner38	Yes9, 13	No	Yes9, 13	Yes9, 13
Microsoft Teams38	Yes9	No	Yes9	No
MS Graph API	Yes	Yes	Yes	Yes
使用者帳戶管理	Office 365 Business Essentials Office 365 Business Essentials operated by 21Vianet30	Office 365 Business Office 365 Business operated by 21Vianet30	Office 365 Business Premium Office 365 Business Premium operated by 21Vianet30	Office 365 教育版 Office 365 教育版 operated by 21Vianet30
Cloud identity	Yes	Yes	Yes	Yes
Federated identity (single sign-on)	Yes	Yes	Yes	Yes
Multi-factor authentication for Office 365	Yes	Yes	Yes	Yes
Office 365 desktop setup	Yes9	--	Yes9	Yes9
Manage users with Office 365	Yes	Yes	Yes	Yes
Bulk upload Using .csv files	Yes	Yes	Yes	Yes
目錄同步處理工具	Yes	Yes	Yes	Yes
Exchange simple (cutover) migration	Yes	Yes	Yes	Yes
Delete accounts by using Office 365	Yes 3	Yes3	Yes 3	Yes 3
Admin can reset user password from Office 365 or by using Windows PowerShell	Yes4	Yes4	Yes4	Yes 4
Users can change their own password	Yes 5	Yes5, 9	Yes 5	Yes 5
Manage licenses	Yes7	Yes7	Yes7	Yes7 8
Manage security groups from Office 365	Yes	Yes	Yes	Yes
Multiple administrator roles available	Yes	Yes	Yes	Yes
Allow a partner to administer Office 365 for you	Yes9	Yes9	Yes9	Yes9
Azure Active Directory services	Yes	Yes	Yes	Yes
網域	Office 365 Business Essentials Office 365 Business Essentials operated by 21Vianet30	Office 365 Business Office 365 Business operated by 21Vianet30	Office 365 Business Premium Office 365 Business Premium operated by 21Vianet30	Office 365 教育版 Office 365 教育版 operated by 21Vianet30
Add custom 2nd-level domains, like fourthcoffee.com	Yes	Yes	Yes	Yes
Add custom 3rd-level domains, like marketing.fourthcoffee.com	Yes	Yes	Yes	Yes
Add up to 900 custom domains	Yes	Yes	Yes	Yes
DNS records managed by Office 365 (full redelegation)	Yes	Yes	Yes	Yes
DNS records managed at your DNS hosting provider (partial redelegation)	Yes	Yes	Yes	Yes
Use name.onmicrosoft.com 17, 34 domain or a custom domain name for email addresses and 商務用 Skype Online	Yes	Yes	Yes	Yes
Use name-public.sharepoint.com 14, 37 or a custom domain name for your SharePoint Online Public Website	Yes6, 21	Yes6, 21	Yes6, 21	Yes6, 21
Use name.sharepoint.com 15, 33 for your team site	Yes	Yes	Yes	Yes
Use a custom domain name for your team site	No	No	No	No
Host a public website with a different provider	Yes	Yes	Yes	Yes
Use a different provider for email and IM	Yes	Yes	Yes	Yes
Host multiple SharePoint Online Public Websites with custom domain names	No6	No6	No6	No6
Domain ownership verification required for custom domains	Yes	Yes	Yes	Yes
Automated domain purchase and domain verification available for domains purchased through Go Daddy36	Yes9	Yes9	Yes9	Yes9
服務健康狀況和持續性	Office 365 Business Essentials Office 365 Business Essentials operated by 21Vianet30	Office 365 Business Office 365 Business operated by 21Vianet30	Office 365 Business Premium Office 365 Business Premium operated by 21Vianet30	Office 365 教育版 Office 365 教育版 operated by 21Vianet30
Status information available on the Service health or Service status page	Yes	Yes	Yes	Yes
Status of individual alerts available on the Office 365 admin center dashboard	Yes	Yes	Yes	Yes
Service health RSS feed	Yes	Yes	Yes	Yes
報告	Office 365 Business Essentials Office 365 Business Essentials operated by 21Vianet30	Office 365 Business Office 365 Business operated by 21Vianet30	Office 365 Business Premium Office 365 Business Premium operated by 21Vianet30	Office 365 教育版 Office 365 教育版 operated by 21Vianet30
Active and inactive mailboxes	Yes	Yes	Yes	Yes
New and deleted mailboxes	Yes	Yes	Yes	Yes
New and deleted groups	Yes	Yes	Yes	Yes
Mailbox usage38	Yes	Yes	Yes	Yes
Types of mailbox connections	Yes	Yes	Yes	Yes
Sent and received mail	Yes	Yes	Yes	Yes
Top senders and recipients	Yes	--	Yes	Yes
Spam detections	Yes	Yes	Yes	Yes
Malware detections	Yes	Yes	Yes	Yes
Top malware for mail	Yes	Yes	Yes	Yes
Rule matches for mail	Yes	Yes	Yes	Yes
Top rule matches for mail	Yes	Yes	Yes	Yes
Top DLP policy matches for mail	No	No	No	No
DLP policy matches by severity for mail	No	No	No	No
DLP policy matches, overrides, and false positives for mail	No	No	No	No
Top DLP rule matches for mail	No	No	No	No
IM and audio sessions	Yes	Yes	Yes	Yes
Application sharing, web, and dial-in conferences	Yes	Yes	Yes	Yes
Video, application sharing, and file transfer sessions	Yes	Yes	Yes	Yes
IM and audio/video conferences	Yes	Yes	Yes	Yes
Downloadable mail protection reports	Yes	Yes	Yes	Yes
Browser used	Yes	Yes	Yes	Yes
Operating system used	Yes	Yes	Yes	Yes
Create your own reports using Office 365 reporting web services	Yes	Yes	Yes	Yes
服務更新	Office 365 Business Essentials Office 365 Business Essentials operated by 21Vianet30	Office 365 Business Office 365 Business operated by 21Vianet30	Office 365 Business Premium Office 365 Business Premium operated by 21Vianet30	Office 365 教育版 Office 365 教育版 operated by 21Vianet30
Regular updates provided to all customers	Yes	Yes	Yes	Yes
Notifications sent to Message Center when action is required	Yes	Yes	Yes	Yes
Roadmap.office.com for some service updates	Yes	--	Yes	Yes
Option to turn on First Release	Yes9	--	Yes9	Yes9
說明和訓練	Office 365 Business Essentials Office 365 Business Essentials operated by 21Vianet30	Office 365 Business Office 365 Business operated by 21Vianet30	Office 365 Business Premium Office 365 Business Premium operated by 21Vianet30	Office 365 教育版 Office 365 教育版 operated by 21Vianet30
Online help	Yes	Yes	Yes	Yes
Community	Yes9	Yes9	Yes9	Yes9
Office 365 TechCenter	Yes24	Yes24	Yes24	Yes24
Other self-help resources	Yes	Yes	Yes	Yes
Self-paced training	Yes	Yes	Yes	Yes
網路功能	Office 365 Business Essentials Office 365 Business Essentials operated by 21Vianet30	Office 365 Business Office 365 Business operated by 21Vianet30	Office 365 Business Premium Office 365 Business Premium operated by 21Vianet30	Office 365 教育版 Office 365 教育版 operated by 21Vianet30
IPv4 and IPv6 protocols	Yes	Yes	Yes	Yes
Trust	Office 365 Business Essentials Office 365 Business Essentials operated by 21Vianet30	Office 365 Business Office 365 Business operated by 21Vianet30	Office 365 Business Premium Office 365 Business Premium operated by 21Vianet30	Office 365 教育版 Office 365 教育版 operated by 21Vianet30
隱私權、安全性和透明化	Yes	Yes	Yes	Yes
Office 365 Advanced eDiscovery	No	No	No	No
Customer Lockbox	No	No	No	No
Advanced Threat Protection	No	No	No	No
Compliance
SAS 70 / SSAE16 Assessments	Yes9	Yes9	Yes9	Yes9
ISO 27001 certified	Yes	Yes	Yes	Yes
EU Model Clauses	Yes9	Yes9	Yes9	Yes9
EU Safe Harbor	Yes9	Yes9	Yes9	Yes9
HIPAA-Business Associate Agreement	Yes9	Yes9	Yes9	Yes9
FISMA Authority to Operate	Yes9	Yes9	Yes9	Yes9
Microsoft Data Processing Agreement	Yes9	Yes9	Yes9	Yes 9
PCI-governed PAN data	No	No	No	No
服務連續性
BlackBerry	Office 365 Business Essentials Office 365 Business Essentials operated by 21Vianet30	Office 365 Business Office 365 Business operated by 21Vianet30	Office 365 Business Premium Office 365 Business Premium operated by 21Vianet30	Office 365 教育版 Office 365 教育版 operated by 21Vianet30
BlackBerry® Business 雲端服務	Yes9	Yes9	Yes9	Yes9
Use BlackBerry Internet Service (BIS)	Yes	Yes	Yes	Yes
合作夥伴
Create trial invitations and purchase orders for a customer who is using the specified plan	Yes	Yes	Yes	Yes
Provide delegated administration	Yes	Yes	Yes	Yes
服務等級協定 18	Yes	Yes	Yes	Yes
產品使用權限 19	Yes	Yes	Yes	Yes

注意事項：
1 Office 365 and Office 365 operated by 21Vianet do not provide support for any operating system that is not supported by its manufacturer. 2 Azure RMS is not included, but can be purchased as a separate add-on and will enable the supported Information Rights Management (IRM) features. Some Azure RMS features require a subscription to Office 365 專業增強版, which is not included with Office 365 Business Essentials, Office 365 Business Premium, Office 365 Enterprise E1, Office 365 教育版, or Office 365 企業版 F1. 3 If using directory synchronization, you must delete accounts or change passwords by using Active Directory, rather than the Office 365 portal or by using the Azure Active Directory module for Windows PowerShell. 4 If using password synchronization, users must change their passwords in the local Active Directory. 5 To learn how to set self-service password management policies for users, see Manage Passwords in Azure AD. 6 You can have only one Public Website with Office 365, unless you’ve upgraded from an earlier version of Office 365. In that case, you have two Public Websites, but only one of them can be hosted with a custom domain name. For more information about working with the two websites for Business subscriptions, see Work with your two Office 365 Public Websites. If you have a different subscription, learn more about public websites at Public Website help for Office 365. 7 Reducing seats that were purchased with a term discount may be subject to an early termination fee. This is not applicable for subscriptions paid on a monthly basis. 8 Office 365 教育版 plans do not support license seat changes from the Office 365 Admin Center: 9 Not yet available in Office 365 operated by 21Vianet. 12 Sway is not currently available for customers in certain geographies at this time. Some legacy Office 365 plans that are no longer in market as of August 2015 may also not have access to Sway. 13 Microsoft Planner is available in Office 365 Business Essentials, Office 365 Business Premium, Office 365 Enterprise E5, and Office 365 Education. 14 For Office 365 operated by 21Vianet in China, address is name-public.sharepoint.cn 15 For Office 365 operated by 21Vianet in China, address is name.sharepoint.cn 17 For Office 365 operated by 21Vianet in China, address is name.partner.onmschina.cn 18 For Office 365 operated by 21Vianet, see the Service Level Agreement here. 19 For Office 365 operated by 21Vianet, see 21Vianet’s Online Services Standard Agreement for Office 365. 20 Windows PowerShell can be used with Office 365 Small Business and Office 365 Small Business Premium, but is not recommended. 21 China Internet compliance policy requires that you get an Internet Content Provider (ICP) number for a public website. For more information, see the corresponding ICP topic. 22 Using a custom domain name for your SharePoint Online public website is only possible if you redirect your name server records to Office 365 name servers. 23 The default for Office 365 Small Business Premium is full redelegation. However, if you do not redirect the name server records, partial redelegation is available, with some service limitations. 24 Some TechNet content may not apply to Office 365 operated by 21Vianet. 25 In Office 365 Small Business and Office 365 Small Business Premium, you have a choice between having Office 365 manage your DNS records (full redelegation) and managing your own DNS records (partial redelegation). If you choose to have Office 365 manage your DNS records, you can’t use a different provider for email or IM. 26 Optional services provided directly by Microsoft, and subject to Microsoft’s Terms of Service and privacy statements. 27 See the Office 365 ProPlus tab for more information. 28 Diminished experience. If your organization is dependent upon Internet Explorer 8 or Internet Explorer 9 to access older web apps and services, you may want to consider upgrading to Internet Explorer 11 and evaluating Enterprise Mode for Internet Explorer 11. This update helps provide better backward compatibility for legacy web apps. 29 Not available in Office 365 operated by 21Vianet. 30 The Office 365 operated by 21Vianet version of Office 365 is specific to China. 31 Microsoft Teams is available in Office 365 Business Essentials, Office 365 Business Premium, Office 365 Enterprise (E1, E3, E4, E5). It is not yet available for Office 365 Education plans. 33 For Office 365 Germany, address is name.sharepoint.de 34 For Office 365 Germany, address is name.onmicrosoft.de 35 The right to use client software applications, such as Office 365 ProPlus and Office 2016, is included in some Office 365 Germany plans. Client software applications run on an end user’s device rather than in data centers in Germany. For purposes of your agreement with Microsoft, client software applications are not German Online Services. Client software applications also may enable an end user to access online services that are not German Online Services. German data residency commitments and access control by the German data trustee apply only to the German Online Services. 36 Automated domain purchase is not available in Office 365 Germany. 37 Not available in Office 365 Germany. 38 Not available in Office 365 Germany, but coming soon.

1   Office 365 and Office 365 operated by 21Vianet do not provide support for any operating system that is not supported by its manufacturer.
2   Azure RMS is not included, but can be purchased as a separate add-on and will enable the supported Information Rights Management (IRM) features. Some Azure RMS features require a subscription to Office 365 專業增強版, which is not included with Office 365 Business Essentials, Office 365 Business Premium, Office 365 Enterprise E1, Office 365 教育版, or Office 365 企業版 F1.
3   If using directory synchronization, you must delete accounts or change passwords by using Active Directory, rather than the Office 365 portal or by using the Azure Active Directory module for Windows PowerShell.
4   If using password synchronization, users must change their passwords in the local Active Directory.
5   To learn how to set self-service password management policies for users, see Manage Passwords in Azure AD.
6   You can have only one Public Website with Office 365, unless you’ve upgraded from an earlier version of Office 365. In that case, you have two Public Websites, but only one of them can be hosted with a custom domain name. For more information about working with the two websites for Business subscriptions, see Work with your two Office 365 Public Websites. If you have a different subscription, learn more about public websites at Public Website help for Office 365.
7   Reducing seats that were purchased with a term discount may be subject to an early termination fee. This is not applicable for subscriptions paid on a monthly basis.
8   Office 365 教育版 plans do not support license seat changes from the Office 365 Admin Center:
9   Not yet available in Office 365 operated by 21Vianet.
12 Sway is not currently available for customers in certain geographies at this time. Some legacy Office 365 plans that are no longer in market as of August 2015 may also not have access to Sway.
13 Microsoft Planner is available in Office 365 Business Essentials, Office 365 Business Premium, Office 365 Enterprise E5, and Office 365 Education.
14 For Office 365 operated by 21Vianet in China, address is name-public.sharepoint.cn
15 For Office 365 operated by 21Vianet in China, address is name.sharepoint.cn
17 For Office 365 operated by 21Vianet in China, address is name.partner.onmschina.cn
18 For Office 365 operated by 21Vianet, see the Service Level Agreement here.
19 For Office 365 operated by 21Vianet, see 21Vianet’s Online Services Standard Agreement for Office 365.
20 Windows PowerShell can be used with Office 365 Small Business and Office 365 Small Business Premium, but is not recommended.
21 China Internet compliance policy requires that you get an Internet Content Provider (ICP) number for a public website. For more information, see the corresponding ICP topic.
22 Using a custom domain name for your SharePoint Online public website is only possible if you redirect your name server records to Office 365 name servers.
23 The default for Office 365 Small Business Premium is full redelegation. However, if you do not redirect the name server records, partial redelegation is available, with some service limitations.
24 Some TechNet content may not apply to Office 365 operated by 21Vianet.
25 In Office 365 Small Business and Office 365 Small Business Premium, you have a choice between having Office 365 manage your DNS records (full redelegation) and managing your own DNS records (partial redelegation). If you choose to have Office 365 manage your DNS records, you can’t use a different provider for email or IM.
26 Optional services provided directly by Microsoft, and subject to Microsoft’s Terms of Service and privacy statements.
27 See the Office 365 ProPlus tab for more information.
28 Diminished experience. If your organization is dependent upon Internet Explorer 8 or Internet Explorer 9 to access older web apps and services, you may want to consider upgrading to Internet Explorer 11 and evaluating Enterprise Mode for Internet Explorer 11. This update helps provide better backward compatibility for legacy web apps.
29 Not available in Office 365 operated by 21Vianet.
30 The Office 365 operated by 21Vianet version of Office 365 is specific to China.
31 Microsoft Teams is available in Office 365 Business Essentials, Office 365 Business Premium, Office 365 Enterprise (E1, E3, E4, E5). It is not yet available for Office 365 Education plans.
33 For Office 365 Germany, address is name.sharepoint.de
34 For Office 365 Germany, address is name.onmicrosoft.de
35 The right to use client software applications, such as Office 365 ProPlus and Office 2016, is included in some Office 365 Germany plans. Client software applications run on an end user’s device rather than in data centers in Germany. For purposes of your agreement with Microsoft, client software applications are not German Online Services. Client software applications also may enable an end user to access online services that are not German Online Services. German data residency commitments and access control by the German data trustee apply only to the German Online Services.
36 Automated domain purchase is not available in Office 365 Germany.
37 Not available in Office 365 Germany.
38 Not available in Office 365 Germany, but coming soon.

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