Software Download and Installation Issues

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Symptom

While you are installing a program, the download progress window suddenly shifts to the desktop of another station.

Cause

During the installation of programs that automatically create a desktop shortcut, a desktop shortcut will appear on all stations when the Install this add-in for all users on this computer option is selected. If someone working at a station clicks the shortcut when the program is installing, the download progress window will shift to the desktop of that station.

Resolution

Install programs that are intended for all users when no other users are logged onto stations.