MultiPoint Server Video Issues

Symptom

Video playback is interrupted, has decreased quality, and uses larger than expected CPU usage when you play Windows Media files.

Cause

If there are no audio devices (for example, speakers or headsets) connected to the MultiPoint Server system, Windows Media files cannot use video card acceleration for playback. This causes additional load on the main processor and can cause degradation of the video playback. Other video formats, such as Adobe Flash Player, Apple QuickTime, and Microsoft Silverlight, may be unable to use video card acceleration regardless of which audio device is attached.

Resolution

Plug in an audio device, such as speakers or headset, when you play a video file.

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