When configuring the recipient policy for the SMTP mail domain that you want to share, there are three possible scenarios you may encounter:
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Scenario 1 The SMTP mail domain that you want to share exists on the default recipient policy.
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Scenario 2 The SMTP mail domain that you want to share exists on another recipient policy.
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Scenario 3 The SMTP mail domain that you want to share does not exist on a recipient policy.
Scenario 1: Configuring a Shared SMTP Domain that Exists on the Default Recipient Policy
You cannot set Exchange to be nonauthoritative over the default recipient policy's primary SMTP address space. To prevent Exchange from being authoritative over this domain, you need to change the default recipient policy by adding a new primary address space that is strictly for internal use. This address could be similar to @localhost, signifying that it is used solely for internal mail flow within your Exchange organization. After you add the new address space, you must make the shared address space nonauthoritative.
To configure Exchange to share a mail domain that exists as the primary address space on the default recipient policy, you must perform the following tasks:
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On the default recipient policy, add a new primary address space over which Exchange is authoritative, and then make the shared address space nonauthoritative.
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Create a second recipient policy that has the same search filter as the default recipient policy. Then, assign the second recipient policy a higher priority than the default recipient policy so the reply-to or return address is displayed as the shared address space.
This step is necessary because Exchange uses the primary address space as the reply-to address that is displayed in outgoing mail. Because you want outgoing messages to display the shared namespace on the reply-to line, you must create another recipient policy that is also nonauthoritative but has a higher priority; therefore, Exchange uses this address space on the return address of outgoing mail. Because the new recipient policy is not the default recipient policy, you can make this address space nonauthoritative.
Perform the How to Modify the Default Recipient Policy procedure to create a new primary address space on the default recipient policy and make the shared address space nonauthoritative.
Changing the default recipient policy in this way causes Exchange to use the new primary address as the return or reply-to address in outgoing e-mail messages. In the example above, all users in this policy now have a return e-mail address that matches the new primary address space of @localhost. Because you want all your users to have the return address of the shared mail domain (in this case, contoso.com), you must create a new recipient policy with a higher priority recipient policy that contains the contoso.com address space. Exchange uses the higher priority recipient policy on the return address. Furthermore, because this recipient policy is not the default recipient policy, you can make it nonauthoritative. (Remember, this address space must be nonauthoritative for Exchange to route it through the connector to the external system.)
Perform the How to Create a Higher Priority Recipient with the Shared Mail Domain procedure to create a higher priority recipient policy so that outgoing e-mail messages display the correct return (reply-to) address.
Scenario 2: The SMTP Domain You Want to Share Exists on Another Recipient Policy
If the SMTP domain that you want to share is not on the default recipient policy, you can make the address space nonauthoritative.
For detailed instructions, see How to Modify an Existing Recipient Policy for the SMTP Domain that You Want to Share.
Scenario 3: The SMTP Domain You Want to Share Does Not Exist on a Recipient Policy
If the SMTP domain that you want to share does not exist on a recipient policy, you can create a new recipient policy with the address space and make it nonauthoritative.
For detailed instructions, see How to Create a New Recipient Policy for an SMTP Mail Domain that Does Not Exist on a Recipient Policy.