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serviceappointment EntityType

Description: Activity offered by the organization to satisfy its customer's needs. Each service activity includes date, time, duration, and required resources.

Entity Set path: [organization URI]/api/data/v8.0/serviceappointments

Base Type: activitypointer EntityType

Display Name: Service Activity

Primary Key: activityid

Primary Name Attribute: subject

Properties

Single-valued navigation properties

Collection-valued navigation properties

Properties

Properties represent fields of data stored in the entity. Some properties are not writable.

Name Type Details

_createdby_value

Edm.Guid

Description: Unique identifier of the user who created the activity.

Computed property

Read-only property

Inherited from: activitypointer EntityType

_createdonbehalfby_value

Edm.Guid

Description: Unique identifier of the delegate user who created the activitypointer.

Computed property

Read-only property

Inherited from: activitypointer EntityType

_modifiedby_value

Edm.Guid

Description: Unique identifier of user who last modified the activity.

Computed property

Read-only property

Inherited from: activitypointer EntityType

_modifiedonbehalfby_value

Edm.Guid

Description: Unique identifier of the delegate user who last modified the activitypointer.

Computed property

Read-only property

Inherited from: activitypointer EntityType

_ownerid_value

Edm.Guid

Description: Unique identifier of the user or team who owns the activity.

Inherited from: activitypointer EntityType

_owningbusinessunit_value

Edm.Guid

Description: Unique identifier of the business unit that owns the activity.

Computed property

Read-only property

Inherited from: activitypointer EntityType

_owningteam_value

Edm.Guid

Description: Unique identifier of the team that owns the activity.

Computed property

Read-only property

Inherited from: activitypointer EntityType

_owninguser_value

Edm.Guid

Description: Unique identifier of the user that owns the activity.

Computed property

Read-only property

Inherited from: activitypointer EntityType

_regardingobjectid_value

Edm.Guid

Description: Unique identifier of the object with which the activity is associated.

Computed property

Read-only property

Inherited from: activitypointer EntityType

_sendermailboxid_value

Edm.Guid

Description: Unique identifier of the mailbox associated with the sender of the email message.

Computed property

Read-only property

Inherited from: activitypointer EntityType

_serviceid_value

Edm.Guid

Description: Unique identifier of an associated service.

Computed property

Read-only property

Inherited from: activitypointer EntityType

_siteid_value

Edm.Guid

Description: Choose the site or location where the service activity will be performed.

Computed property

Read-only property

_transactioncurrencyid_value

Edm.Guid

Description: Unique identifier of the currency associated with the activitypointer.

Computed property

Read-only property

Inherited from: activitypointer EntityType

activityadditionalparams

Edm.String

Description: Additional information provided by the external application as JSON. For internal use only.

Display Name: Additional Parameters

Inherited from: activitypointer EntityType

activityid

Edm.Guid

Description: Unique identifier of the activity.

Display Name: Service Activity

Inherited from: activitypointer EntityType

activitytypecode

Edm.String

Description: Type of activity.

Display Name: Activity Type

Read-only property

Inherited from: activitypointer EntityType

actualdurationminutes

Edm.Int32

Description: Actual duration of the activity in minutes.

Display Name: Actual Duration

Inherited from: activitypointer EntityType

actualend

Edm.DateTimeOffset

Description: Actual end time of the activity.

Display Name: Actual End

Inherited from: activitypointer EntityType

actualstart

Edm.DateTimeOffset

Description: Actual start time of the activity.

Display Name: Actual Start

Inherited from: activitypointer EntityType

category

Edm.String

Description: Type a category to identify the service activity type, such as routine maintenance or service call, to tie the service activity to a business group or function.

Display Name: Category

community

Edm.Int32

Description: Shows how contact about the social activity originated, such as from Twitter or Facebook. This field is read-only.

Inherited from: activitypointer EntityType

createdon

Edm.DateTimeOffset

Description: Date and time when the activity was created.

Display Name: Created On

Read-only property

Inherited from: activitypointer EntityType

deliverylastattemptedon

Edm.DateTimeOffset

Description: Date and time when the delivery of the activity was last attempted.

Read-only property

Inherited from: activitypointer EntityType

deliveryprioritycode

Edm.Int32

Description: Priority of delivery of the activity to the email server.

Inherited from: activitypointer EntityType

description

Edm.String

Description: Description of the activity.

Display Name: Description

Inherited from: activitypointer EntityType

exchangerate

Edm.Decimal

Description: Exchange rate for the currency associated with the activitypointer with respect to the base currency.

Display Name: Exchange Rate

Read-only property

Inherited from: activitypointer EntityType

importsequencenumber

Edm.Int32

Description: Unique identifier of the data import or data migration that created this record.

Display Name: Import Sequence Number

instancetypecode

Edm.Int32

Description: Type of instance of a recurring series.

Read-only property

Inherited from: activitypointer EntityType

isalldayevent

Edm.Boolean

Description: Select whether the service activity is an all-day event to make sure the required resources are scheduled for the full day.

Default Options:

1 : Yes
0 : No

Display Name: All Day Event

isbilled

Edm.Boolean

Description: Information regarding whether the activity was billed as part of resolving a case.

Default Options:

1 : Yes
0 : No

Display Name: Is Billed

Inherited from: activitypointer EntityType

ismapiprivate

Edm.Boolean

Description: For internal use only.

Default Options:

1 : Yes
0 : No

Display Name: Is Private

Inherited from: activitypointer EntityType

isregularactivity

Edm.Boolean

Description: Information regarding whether the activity is a regular activity type or event type.

Default Options:

1 : Yes
0 : No

Display Name: Is Regular Activity

Read-only property

Inherited from: activitypointer EntityType

isworkflowcreated

Edm.Boolean

Description: Information regarding whether the activity was created from a workflow rule.

Default Options:

1 : Yes
0 : No

Display Name: Is Workflow Created

Inherited from: activitypointer EntityType

leftvoicemail

Edm.Boolean

Description: Left the voice mail

Inherited from: activitypointer EntityType

location

Edm.String

Description: Type the location where the service activity will take place, such as a conference room, customer office, or other venue.

Display Name: Delivery Location

modifiedon

Edm.DateTimeOffset

Description: Date and time when activity was last modified.

Display Name: Modified On

Read-only property

Inherited from: activitypointer EntityType

overriddencreatedon

Edm.DateTimeOffset

Description: Date and time that the record was migrated.

Display Name: Record Created On

postponeactivityprocessinguntil

Edm.DateTimeOffset

Description: For internal use only.

Read-only property

Inherited from: activitypointer EntityType

prioritycode

Edm.Int32

Description: Priority of the activity.

Default Options:

0 : Low
1 : Normal
2 : High

Display Name: Priority

Inherited from: activitypointer EntityType

processid

Edm.Guid

Description: Unique identifier of the Process.

Inherited from: activitypointer EntityType

scheduleddurationminutes

Edm.Int32

Description: Scheduled duration of the activity, specified in minutes.

Display Name: Scheduled Duration

Inherited from: activitypointer EntityType

scheduledend

Edm.DateTimeOffset

Description: Scheduled end time of the activity.

Display Name: Scheduled End

Inherited from: activitypointer EntityType

scheduledstart

Edm.DateTimeOffset

Description: Scheduled start time of the activity.

Display Name: Scheduled Start

Inherited from: activitypointer EntityType

senton

Edm.DateTimeOffset

Description: Date and time when the activity was sent.

Read-only property

Inherited from: activitypointer EntityType

seriesid

Edm.Guid

Description: Uniqueidentifier specifying the id of recurring series of an instance.

Read-only property

Inherited from: activitypointer EntityType

stageid

Edm.Guid

Description: Unique identifier of the Stage.

Inherited from: activitypointer EntityType

statecode

Edm.Int32

Description: Status of the activity.

Default Options:

0 : Open
1 : Closed
2 : Canceled
3 : Scheduled

Display Name: Status

Inherited from: activitypointer EntityType

statuscode

Edm.Int32

Description: Reason for the status of the activity.

Default Options:

1 : Requested
2 : Tentative
3 : Pending
4 : Reserved
6 : In Progress
7 : Arrived
8 : Completed
9 : Canceled
10 : No Show

Display Name: Status Reason

Inherited from: activitypointer EntityType

subcategory

Edm.String

Description: Type a subcategory to identify the service activity type and relate the activity to a specific product, service region, business group, or other function.

Display Name: Sub-Category

subject

Edm.String

Description: Subject associated with the activity.

Display Name: Subject

Inherited from: activitypointer EntityType

subscriptionid

Edm.Guid

Description: For internal use only.

Display Name: Subscription

timezoneruleversionnumber

Edm.Int32

Description: For internal use only.

Display Name: Time Zone Rule Version Number

Inherited from: activitypointer EntityType

traversedpath

Edm.String

Description: For internal use only.

Inherited from: activitypointer EntityType

utcconversiontimezonecode

Edm.Int32

Description: Time zone code that was in use when the record was created.

Display Name: UTC Conversion Time Zone Code

Inherited from: activitypointer EntityType

versionnumber

Edm.Int64

Description: Version number of the activity.

Display Name: Version Number

Read-only property

Inherited from: activitypointer EntityType

Single-valued navigation properties

Single-valued navigation properties represent lookup fields where a single entity can be referenced.

Name Type Partner

activityid_activitypointer

activitypointer EntityType

activity_pointer_service_appointment

createdby

systemuser EntityType

lk_activitypointer_createdby

createdby_serviceappointment

systemuser EntityType

lk_serviceappointment_createdby

createdonbehalfby

systemuser EntityType

lk_activitypointer_createdonbehalfby

createdonbehalfby_serviceappointment

systemuser EntityType

lk_serviceappointment_createdonbehalfby

modifiedby

systemuser EntityType

lk_activitypointer_modifiedby

modifiedby_serviceappointment

systemuser EntityType

lk_serviceappointment_modifiedby

modifiedonbehalfby

systemuser EntityType

lk_activitypointer_modifiedonbehalfby

modifiedonbehalfby_serviceappointment

systemuser EntityType

lk_serviceappointment_modifiedonbehalfby

ownerid

principal EntityType

owner_activitypointers

owningbusinessunit

businessunit EntityType

business_unit_activitypointer

owningbusinessunit_serviceappointment

businessunit EntityType

business_unit_service_appointments

owningteam

team EntityType

team_activity

owningteam_serviceappointment

team EntityType

team_service_appointments

owninguser

systemuser EntityType

user_activity

owninguser_serviceappointment

systemuser EntityType

system_user_service_appointments

regardingobjectid_account

account EntityType

Account_ActivityPointers

regardingobjectid_account_serviceappointment

account EntityType

Account_ServiceAppointments

regardingobjectid_bulkoperation

bulkoperation EntityType

BulkOperation_ActivityPointers

regardingobjectid_campaign

campaign EntityType

Campaign_ActivityPointers

regardingobjectid_campaign_serviceappointment

campaign EntityType

Campaign_ServiceAppointments

regardingobjectid_campaignactivity

campaignactivity EntityType

CampaignActivity_ActivityPointers

regardingobjectid_contact

contact EntityType

Contact_ActivityPointers

regardingobjectid_contact_serviceappointment

contact EntityType

Contact_ServiceAppointments

regardingobjectid_contract

contract EntityType

Contract_ActivityPointers

regardingobjectid_contract_serviceappointment

contract EntityType

Contract_ServiceAppointments

regardingobjectid_entitlement

entitlement EntityType

entitlement_ActivityPointers

regardingobjectid_entitlement_serviceappointment

entitlement EntityType

entitlement_ServiceAppointments

regardingobjectid_entitlementtemplate

entitlementtemplate EntityType

entitlementtemplate_ActivityPointers

regardingobjectid_entitlementtemplate_serviceappointment

entitlementtemplate EntityType

entitlementtemplate_ServiceAppointments

regardingobjectid_incident

incident EntityType

Incident_ActivityPointers

regardingobjectid_incident_serviceappointment

incident EntityType

Incident_ServiceAppointments

regardingobjectid_invoice

invoice EntityType

Invoice_ActivityPointers

regardingobjectid_invoice_serviceappointment

invoice EntityType

Invoice_ServiceAppointments

regardingobjectid_knowledgearticle

knowledgearticle EntityType

KnowledgeArticle_ActivityPointers

regardingobjectid_knowledgearticle_serviceappointment

knowledgearticle EntityType

KnowledgeArticle_ServiceAppointments

regardingobjectid_knowledgebaserecord

knowledgebaserecord EntityType

KnowledgeBaseRecord_ActivityPointers

regardingobjectid_knowledgebaserecord_serviceappointment

knowledgebaserecord EntityType

KnowledgeBaseRecord_ServiceAppointments

regardingobjectid_lead

lead EntityType

Lead_ActivityPointers

regardingobjectid_lead_serviceappointment

lead EntityType

Lead_ServiceAppointments

regardingobjectid_opportunity

opportunity EntityType

Opportunity_ActivityPointers

regardingobjectid_opportunity_serviceappointment

opportunity EntityType

Opportunity_ServiceAppointments

regardingobjectid_quote

quote EntityType

Quote_ActivityPointers

regardingobjectid_quote_serviceappointment

quote EntityType

Quote_ServiceAppointments

regardingobjectid_salesorder

salesorder EntityType

SalesOrder_ActivityPointers

regardingobjectid_salesorder_serviceappointment

salesorder EntityType

SalesOrder_ServiceAppointments

sendermailboxid

mailbox EntityType

activitypointer_sendermailboxid_mailbox

serviceid

service EntityType

service_activity_pointers

serviceid_serviceappointment

service EntityType

service_service_appointments

siteid

site EntityType

site_service_appointments

transactioncurrencyid

transactioncurrency EntityType

TransactionCurrency_ActivityPointer

transactioncurrencyid_serviceappointment

transactioncurrency EntityType

TransactionCurrency_ServiceAppointment

Collection-valued navigation properties

Collection-valued navigation properties represent collections of entities which may represent either a one-to-many (1:N) or many-to-many (N:N) relationship between the entities.

Name Type Partner

activity_campaignresponse

campaignresponse EntityType

originatingactivityid_activitypointer

activity_pointer_activity_mime_attachment

activitymimeattachment EntityType

objectid_activitypointer

activity_pointer_appointment

appointment EntityType

activityid_activitypointer

activity_pointer_BulkOperation

bulkoperation EntityType

activityid_activitypointer

activity_pointer_BulkOperation_logs

bulkoperationlog EntityType

bulkoperationid_activitypointer

activity_pointer_campaignactivity

campaignactivity EntityType

activityid_activitypointer

activity_pointer_campaignresponse

campaignresponse EntityType

activityid_activitypointer

activity_pointer_email

email EntityType

activityid_activitypointer

activity_pointer_fax

fax EntityType

activityid_activitypointer

activity_pointer_incident_resolution

incidentresolution EntityType

activityid_activitypointer

activity_pointer_letter

letter EntityType

activityid_activitypointer

activity_pointer_opportunity_close

opportunityclose EntityType

activityid_activitypointer

activity_pointer_order_close

orderclose EntityType

activityid_activitypointer

activity_pointer_phonecall

phonecall EntityType

activityid_activitypointer

activity_pointer_quote_close

quoteclose EntityType

activityid_activitypointer

activity_pointer_recurringappointmentmaster

recurringappointmentmaster EntityType

activityid_activitypointer

activity_pointer_service_appointment

serviceappointment EntityType

activityid_activitypointer

activity_pointer_socialactivity

socialactivity EntityType

activityid_activitypointer

activity_pointer_task

task EntityType

activityid_activitypointer

activitypointer_activity_parties

activityparty EntityType

activityid_activitypointer

ActivityPointer_AsyncOperations

asyncoperation EntityType

regardingobjectid_activitypointer

ActivityPointer_BulkDeleteFailures

bulkdeletefailure EntityType

regardingobjectid_activitypointer

ActivityPointer_CampaignActivityItems

campaignactivityitem EntityType

campaignactivityid

activitypointer_connections1

connection EntityType

record1id_activitypointer

activitypointer_connections2

connection EntityType

record2id_activitypointer

ActivityPointer_QueueItem

queueitem EntityType

objectid_activitypointer

CreatedActivity_BulkOperationLogs

bulkoperationlog EntityType

createdobjectid_activitypointer

serviceappointment_activity_parties

activityparty EntityType

activityid_serviceappointment

ServiceAppointment_Annotation

annotation EntityType

objectid_serviceappointment

ServiceAppointment_AsyncOperations

asyncoperation EntityType

regardingobjectid_serviceappointment

ServiceAppointment_BulkDeleteFailures

bulkdeletefailure EntityType

regardingobjectid_serviceappointment

serviceappointment_connections1

connection EntityType

record1id_serviceappointment

serviceappointment_connections2

connection EntityType

record2id_serviceappointment

ServiceAppointment_QueueItem

queueitem EntityType

objectid_serviceappointment

関連項目

他のリソース

Web API Action Reference
Web API Function Reference
Web API Query Function Reference
Web API EnumType Reference
Web API ComplexType Reference
Web API Metadata EntityType Reference

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