Telephony integration configuration key (smmPhone) [AX 2012]

Updated: May 19, 2012

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

The Telephony integration configuration key allows you to make telephone calls from Microsoft Dynamics AX if the required hardware and software for Telephony Application Programming Interface (TAPI) are installed.

You can enable or disable this key in the License configuration form.

The following forms are available when the configuration key is enabled.

Form

For more information

Call dialog

Phone call (form)

Calls

Phone parameters

Phone parameters (form)

The following table provides information about how this configuration key relates to other configuration keys and license codes.

Detail

Description

License code

None

Parent key

Sales and marketing series

Child keys

None

For more information about how license codes and configuration keys work together, see About license codes and configuration keys.


Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).

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