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Set Message Options

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Applies to: Office 365 for professionals a, Office 365 for enterprises, Microsoft Friends and Family, Microsoft Exchange, Live@edu

When you create a message, you can use message options to set an importance level on a message, use the Bcc line or the From line, or request a receipt.

How do I set message options?

To set message options, select message options Options on the toolbar of the message you're creating, and then select the options you want.

  • Importance   Sets the message importance to Low, Normal, or High.
  • Sensitivity   Sets the level of sensitivity to Normal, Personal, Private, or Confidential.
  • Show Bcc   Adds the Bcc line to the message form.
  • Show From   Adds the From line to the message form.
  • Request a delivery receipt for this message   When the message is delivered, you'll get a delivery receipt.
  • Request a read receipt for this message   When the message is marked as read, you'll get a read receipt.

What else do I need to know?

  • The Sensitivity setting is information only. If you select any setting other than normal, the recipient will see a note on the message advising them of the setting. This is advisory only. It doesn't affect the message behavior in any way.
  • Some e-mail programs let recipients not respond to read receipts.
  • Read receipts tell you only that the message was marked as Read, but aren't a guarantee that the recipient read the message.
  • You can set more message options by clicking Options at the top of the Outlook Web App page, and then clicking Settings > Mail. For more information, see Mail Tab.

What if I want to know more?