(BRA) Set up email addresses for customers [AX 2012]

Updated: January 25, 2013

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2

You can use the Customers form to set up email addresses for customers. You can use automated emails to send electronic invoices to customers when the Nota Fiscal eletrônica (NF-e) is approved or canceled by the Secretaria da Fazenda (SEFAZ).

Before you set up an email address for a customer, you must select the Contact information check box for the Invoice purpose in the Address and contact information purpose form. For more information, see Create, update, or delete location addresses and contact information purposes.

  1. Click Accounts receivable > Common > Customers > All customers.

  2. Create or select a customer account, and then click Edit. For more information, see Create a customer record.

  3. On the Contact information FastTab, click Add.

  4. In the Description field, enter a description for the email address of the customer.

  5. In the Type field, select E-mail address.

  6. In the Contact number/address field, enter the email address of the customer to send the electronic invoice to.

  7. Click More options, and then click Advanced to open the Edit contact information form.

  8. In the left pane, select the email contact record that you created for the customer.

  9. In the right pane, in the Purpose field, select the Invoice purpose for the email contact record.


Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).

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