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Get started with Surface Hub 3

  • Article
  • Applies to:
    Surface Hub 3

New installs

New deliveries of Surface Hub 3 come preinstalled with the Microsoft Teams Rooms on Windows experience. Turn it on and follow the prompts for the first run startup experience (aka OOBE). See First-time setup for Surface Hub 3 to learn more.

Upgrade

If you have a Surface Hub 2S, you can upgrade to the new experience via the Surface Hub 3 Pack. See Install and manage Surface Hub 3 Pack to learn more.

IT management of Surface Hub 3

In addition to Microsoft Intune and third-party MDM providers, IT admins can manage Surface Hub 3 via the Microsoft Teams admin center and use tools like Microsoft Configuration Manager, third-party OMA-DM-based management tools, and Windows Group Policy.

Security considerations

Depending on your organization's security posture, you may wish to implement additional security measures beyond the default experience of running Microsoft Teams Rooms on Windows in a locked-down state. This includes changing the default Administrator password (factory set to sfb), adding a UEFI password, and implementing appropriate physical security measures. To learn more, see Surface Hub 3 security best practices.

Teams management portals

Teams admin center

Microsoft Teams admin center is a web-based portal that provides management capabilities for Microsoft Teams. It is designed to provide a simple and intuitive way to manage your Teams environment at scale. With Teams admin center, you can:

  • Perform device management, like restarting devices and downloading device logs.
  • Apply Teams-specific settings.
  • Check the health status of Microsoft Teams Rooms and their peripherals, including cameras, displays, and microphones.
  • Review current and past meeting activity (such as details about call quality, network health and connectivity, and number of participants).
  • See peripherals (such as cameras and projectors) connected to Microsoft Teams Rooms (only for Teams Rooms on Windows).

To manage Teams Rooms devices, open the Microsoft Teams admin center and go to Teams Devices > Teams Rooms on Windows or Surface Hubs. To learn more, see:

Teams Rooms Pro Management Portal

The Teams Rooms Pro Management service is a cloud-based management solution that proactively monitors and updates Microsoft Teams Rooms devices and their peripherals. The Pro management solution is for organizations looking to optimize the meeting room experience and perform real-time monitoring and management for Teams Rooms devices. To learn more, see Microsoft Teams Rooms Pro Management.

Licensing

New Surface Hub 3 devices come with a Windows 11 IoT Enterprise license, and you'll also need
a Teams Rooms license. A Teams Rooms Pro license is recommended for advanced features like remote device management, conditional access policies, and detailed device analytics. To learn more, see Microsoft Teams Rooms licenses.

Next steps

Learn more